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eDiscovery Program Manager

Posted May 24
Full Time
Mountain View, California


As an eDiscovery Program Manager , you will work as part of a small, dynamic, high-performing team that is responsible for overseeing litigation, investigation matters involving government entities and regulators, responses to third-party requests for information and a wide range of other matters. You will provide comprehensive support to our in-house attorneys and outside counsel, as well as partner across our Legal, Compliance and Policy Organization, on eDiscovery.

We believe diversity and inclusion among our teammates produces better results and is critical to our success as a global company. We are committed to recruiting, developing, and retaining the most talented people from a diverse candidate pool.

This role is hybrid with on-site expectations of 2-3 days per week.

What you'll bring

  • Bachelor's degree and 5+ years of prior experience with eDiscovery.
  • Detailed understanding of all aspects of eDiscovery processes, workflows and best practices, and how they relate to the litigation lifecycle.
  • A good litigation professional’s mindset: goes the extra mile to get the job done right and sees opportunities in everything they do to deliver awesome results; understands that the details are critical and the stakes can be high; takes pride in their work and what they deliver; loves to win.
  • A good business partner’s mindset: comfort and skill at balancing risk and opportunity; thinks creatively; innovates; enables the business to make smart decisions.
  • Curious and a continuous learner: enjoys jumping into new problems and learning new things; asks "why" and "how can we improve;” quickly becomes proficient in the facts; develops long-term knowledge and expertise.
  • Team-player: thrives in a team environment and setting up teammates for success; shows empathy for our customers, colleagues and other stakeholders; open to feedback and collaboration; comfortable in the driver’s seat or working as a contributor on a larger team.
  • Ability to work independently and successfully manage a significant workload with competing deadlines; very organized; an ability and interest in prioritizing the most critical work and finding ways to scale; understands the importance of process and rigor; identifies issues proactively and develops solutions.
  • High level of enthusiasm and a positive attitude.
  • Good communication skills and proven ability to interact with professionals at different levels.
  • Good judgment.
  • Integrity without compromise; accountable, committed, and connected with their teammates and colleagues.

How you will lead

  • Help manage eDiscovery at Intuit, including: building roadmaps and planning; improving standardized processes; managing data platforms; developing and updating metrics; collaborating and communicating for impact across Legal, IT, Security, Privacy, and Procurement; innovating; and scaling.
  • Driving the identification, preservation, collection and processing of electronically-stored information and other data; preparing materials in response to discovery requests, subpoenas, internal investigations, and related matters; and coordinating with internal colleagues and external vendors.
  • Help manage all legal hold and document preservation processes, and develop updated processes, including collaborating with partners across Intuit to ensure relevant data is preserved for purposes of litigation and investigations.
  • Stay up to speed on industry trends, best practices, technology, and the rules and regulations of eDiscovery.
  • Provide support to in-house attorneys, including soliciting and gathering information from across the company to assist attorneys in providing legal advice.
  • Support and help manage Intuit’s responses to third-party requests for information, complying with the law and protecting the data of our company, employees and customers.
  • Drive or contribute to department and team projects and priorities.
  • Take on increasingly complex responsibilities and proactively solve problems independently as experience grows.
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