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Director-Compliance, Marketing and Sales Channels

American Express
$130,000- $205,000
Posted Jun 07
Full Time
New York

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

This role will play a critical leadership position within the U.S. Commercial Compliance team supporting the Global Commercial Services’ marketing organization. The role will also support all commercial sales channels from a line of business compliance perspective. This person will provide strategic compliance expertise to drive innovation for the business while aligning with applicable laws and regulations for commercial products, features and processes. The compliance efforts for this position will have a particular focus on supporting marketing strategies, risk management initiatives, customer communications and sales practices.

Job responsibilities include:

  • Providing solution-oriented compliance guidance to assist business colleagues in reaching their goals while meeting compliance requirements.
  • Driving implementation of policy and regulatory requirements in the areas of UDAP, Fair Lending and Regulation Z, general credit card practices, general banking, sales practices and other relevant federal, state and local regulations.
  • Managing all compliance program responsibilities associated with the annual compliance planning process.
  • Advising leaders on areas of emerging risk and approaches to improve necessary controls and practices as appropriate, including in the area of sales practices.
  • Partnering with key compliance and business partners across the Enterprise such as the General Counsel's Organization, Audit and Operational Excellence groups.

Minimum Qualifications

  • Deep regulatory knowledge of the financial regulations applicable to U.S. banking products including UDAP, Fair Lending, Regulation Z. and sales practices.
  • Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization.
  • Ability to exercise good judgment in the development and pursuit of compliant solutions.
  • Excellent written, verbal, research, analytical, and interpersonal skills.
  • Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously.
  • Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change.
  • Bachelor’s degree required; advanced degree or equivalent experience preferred

Preferred Qualifications

  • Prior experience of leading and developing impactful teams is a plus
  • Prior credit card industry, compliance, legal or risk experience is a plus.

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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