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Fair Lending and Originations Compliance Director

Santander Bank
Posted Jun 10
Full Time
Dallas, Texas

The Originations & Fair Lending Compliance Director is responsible for Compliance Monitoring and Advisory duties within Santander Consumer USA and Santander Bank N.A. The Director will oversee a team of Compliance professionals and will be responsible for training, development, and oversight of the Originations team. The Director should be well versed in providing effective review and challenge of business proposals and have experience advising on both technical aspects of Regulation B (ECOA) and Fair Lending concepts. Other duties may include assisting in annual compliance risk assessments, providing guidance on Risk and Control Self-Assessments (RCSAs), and assisting the business in creating effective controls to mitigate regulatory risk, among others.


Responsibility Statements

  • Develops, initiates, maintains, and revises policies and procedures for the Compliance Programs and it relates to Origination and Fair Lending
  • Implements and manages multiple policies and projects across the Compliance function; with a focus on milestones/deadlines, deliverables, and building key stakeholder relationships.
  • Identifies and implements short-term projects to determine strategic and operational needs pertaining to fair lending for the organization
  • Communicates direction from leadership and articulates impact on employee work objectives.
  • Remains fully current on state and federal regulatory matters affecting the Compliance Program.
  • Provides regulatory guidance, advice and consultation to lines of business in order to ensure practices and procedures are understood and followed by direct reports, customers, and stakeholders.
  • Evaluates operational/production routines and systems; recommends changes to improve processes and create efficiencies.
  • Serves as a confidential point of contact for employees to communicate with management, seek clarification on issues or dilemmas, or report irregularities.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Bachelor's Degree or equivalent work experience in Business, Finance, Mathematical/Statistics
  • Master's Degree or Juris Doctorate a plus            


Work Experience

  • 9+ Year Compliance, Legal, Regulatory, or Financial Services.
  • Experience working in Consumer Finance and Auto Lending preferred
  • Previous experience preparing content and presenting to Internal Audit and external regulators, preferred



  • ABA (American Banker’s Association), preferred
  • Certified Regulatory Compliance Manager (CRCM), preferred    



  • Advanced knowledge of Origination’s related consumer regulations including the Equal Credit Opportunity Act (Reg B), Truth in Lending Act (Reg Z), Consumer Leasing Act (Reg M), Unfair Deceptive Abusive Acts or Practices (Act UDAAP), Fair Credit Reporting Act (Reg V) as well as familiarity applying applicable state laws
  • Demonstrated ability to advise the first line of defense on Fair Lending risks including identifying risk with model development and pricing
  • Significant experience applying technical regulatory requirements to business operations such as Marketing, Adverse Action, Credit/Funding, and Policy Exceptions.
  • Comfort and experience working across business lines including Legal, Risk, Internal Audit, various testing functions, and Risk, Control, Self-Assessments (RCSA)          
  • Experience designing monitoring and/or testing, conducting transactional testing or loan level reviews, and overseeing Compliance professionals who perform monitoring and testing
  • Demonstrated proficiency reviewing consumer complaints for regulatory risk and utilizing reports to identify emerging risks
  • Extensive experience working with the first line of defense on Issue Management including root cause analysis and identifying material Compliance risk
  • Advanced knowledge of overseeing Compliance Risk Assessments and advising on Risk, Control, Self-Assessments (RCSA) on behalf of Compliance
  • Ability to escalate risk and communicate updates to Executive management
  • Highly skilled with Microsoft Office Suite including Excel, PowerPoint, and Word
  • Ability to handle multiple competing priorities simultaneously in a fast-paced and dynamic financial services environments.
  • Ability to influence all levels of employees in a collaborative cross-cultural environment.
  • Ability to direct, train and guide peers, subordinates and management.
  • Excellent written and oral communication skills
  • Ability to adjust to new developments/changing circumstances.
  • Ability to effectively communicate and build relationships with multiple levels of the organizational structure, including senior level management.


This position is located in Dallas, TX and hybrid - in the office 3 days per week.


The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

$125,000.00 - $195,000.00

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.