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Consumer Compliance Manager

Posted Jun 27
Full Time
Miami, Florida

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us!

Job Description:

Consumer Compliance Manager

Joining our Financial Services Consulting practice is an opportunity to help make the world more honest, transparent, safe, and secure. From day one of being on our team, you will assist our clients with transforming their governance, embedding risk in their decision-making, and maintaining efficient compliance. We will enable an entrepreneurial and innovative environment for you to deliver transformative consulting services and to develop deeply specialized skill sets demanded in today’s market.

The Consumer Compliance Manager role leads Crowe’s regulatory compliance projects, including compliance audit and testing, program and risk assessments, and regulatory remediation.

In this role, you will:

  • Manage regulatory compliance projects, including project planning, oversight, budget tracking, supervision and review of work, oversight, and development of staff.
  • Interpret regulatory changes and develop solutions to address them.
  • Identify and evaluate compliance risks, internal controls which mitigate risks, and related opportunities for internal control improvement.
  • Provide compliance guidance to Crowe staff and to client leadership.
  • Support the business development process including interacting with prospects, working with a team to develop meaningful proposals, and supporting client onboarding.
  • Support internal project initiatives.


_Educational and Professional Credentials


  • Bachelor’s degree is required.
  • 5-10 years of experience in consumer compliance, internal audit, professional services, or consulting
  • CRCM is preferred.

Preferred Knowledge And Skills

  • Strong knowledge of U.S. banking laws and regulations, specifically consumer protection regulations impacting loan origination and servicing (HMDA, ECOA, FCRA, TRID, etc.)
  • Exposure to larger financial institutions ($10 billion and up) preferred.
  • Demonstrated experience overseeing and performing regulatory compliance reviews or providing other compliance management consulting services.
  • Highly effective communication skills and the ability to interact with all levels of management.
  • Experience building compliance management systems, including performing compliance risk assessments.
  • Experience with Fair Lending and CRA data analysis is helpful.
  • Working knowledge of project planning and project management methods and tools
  • Experience with business development, including relationship development and preparing proposals.
  • Supervisory experience, including reviewing staff workpapers and providing feedback.
  • Strong organizational, interpersonal and presentation skills
  • Willingness to travel. While we have increased the amount of remote work performed, travel is still an expectation of the role, and some travel will be required.

We expect the candidate to uphold Crowe’s values of Care, Trust, and Stewardship. These values define who we are. We expect all our people to act ethically and with integrity at all times.

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.