Client Delivery Specialist (Executive Legal Assistant)
Location: Springfield, MO (Onsite 3 Days Per Week)
Compensation: $60,000 - $70,000 DOE
A full‑service litigation and business law organization with offices nationwide, serving clients with both domestic and international operations.
We believe diverse, equitable, and inclusive teams drive stronger outcomes. Our organization is committed to recruiting, developing, and advancing professionals with varied backgrounds and experiences, and fostering a culture of accountability, engagement, and inclusion.
We seek professionals who value teamwork, collaboration, client service, and innovation. If you are looking for a long‑term role where you can grow, be empowered, and make an impact, we invite you to apply for the Client Delivery Specialist (Commercial Litigation) position in our Springfield, MO office.
This hybrid role requires onsite work three days per week.
Client Delivery Specialist (Commercial Litigation)
Role Overview Serves as the primary operational partner for assigned attorneys, managing workflow, coordinating cross‑functional support, and reducing administrative and project‑management burden. Responsible for matter execution, communication, and coordination across internal teams.
Key Responsibilities
Strategic Workflow Management
- Manage full lifecycle workflow for assigned attorneys.
- Anticipate needs, prioritize tasks, and resolve administrative challenges independently.
- Track deadlines, milestones, and deliverables; maintain status updates and project plans.
- Handle special projects and use workflow software to manage assignments.
Conflicts, Intake & Engagement
- Prepare new‑matter forms, request conflict checks, and open files.
- Coordinate intake and engagement processes and maintain documentation.
Billing & Financial Coordination
- Track alternative fee arrangements and matter budgets.
- Partner with billing teams on time entry, inquiries, and collections.
Client & Internal Coordination
- Manage client communications and sensitive information.
- Serve as liaison between attorneys, clients, and internal departments.
Email & Administrative Support
- Manage attorney inboxes, prioritize communications, and draft responses.
- Maintain contacts, CLE records, and memberships.
- Handle mail, faxes, scheduling, travel arrangements, and general office tasks.
- Maintain confidentiality and remain composed under pressure.
Document & Matter Management
- Prepare, edit, and proofread legal documents and presentations.
- Manage version control, file organization, and secure document storage.
- Facilitate execution, filing, and distribution of legal documents.
Practice Knowledge & Team Collaboration
- Maintain proficiency in practice‑specific procedures.
- Share knowledge, document workflows, and support team coverage.
- Delegate tasks appropriately and participate in team meetings.
Technology, AI & Process Improvement
- Identify opportunities to streamline workflows.
- Use automation and dashboards to enhance efficiency.
- Participate in technology and AI training and research emerging tools.
Position Requirements
- Bachelor’s degree or equivalent experience.
- 5+ years of professional support experience; 3+ years in legal support.
- Advanced Microsoft Office skills.
- Strong communication, judgment, and discretion.
- Ability to manage confidential information.
- Typing speed of 60+ wpm; transcription experience preferred.
- Strengths in problem‑solving, workflow ownership, organization, accountability, and relationship management.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws.
