Legal Operations Specialist

Grove CollaborativeSan francisco, CaliforniaFull TimeOn Site

The Legal Operations Specialist is a newly-created position charged with improving and developing the Legal team's internal processes, systems and tools. Are you an organized, detail-oriented, deadline-driven, tech-savvy, quick learner who is interested in legal issues and ready to take on all that comes with a growing business? If so, this role is for you.

You will work closely with the Grove Collaborative Legal team, third-party vendors, and employees at all levels. Your objective is to support an effective and efficient Legal team through technology and process improvement. You will also have the opportunity to learn some of the tasks typically handled by a corporate paralegal.

The ideal candidate will be able to grow with the business and be willing to take on tasks with varying complexity and increasing responsibility. A high level of competence, integrity, discretion and professionalism is key. This position provides ample opportunity for mentoring and growth for a roll-up-your-sleeves enthusiast.


    • Manage information governance and knowledge management for the Legal team
    • Ensure that all Legal team records are stored in secure, organized file systems to support shared knowledge and compliant record-keeping
    • Support implementation of document retention and destruction policy and legal hold process
    • Create and implement protocols for sharing legal information
    • Manage the Company’s AI-based contract repository—including document processing, electronic signatures, electronic filing, scanning, and light data processing—ensuring all contracts are properly tracked, executed, and filed in the repository
    • Be the primary point of contact to internal clients to answer routine questions regarding the legal support and contract processes, and triage incoming requests
    • Research and implement new tools and processes to improve the efficiency and effectiveness of the Legal
    • Manage the Legal team internal website: upload new templates, training, forms, and guides and help create new content to support the legal support process and provide opportunities for self-service
    • Manage vendor relationships for the Legal team’s technology platform
    • Assist with legal billing, including potential process improvements
    • Maintain corporate records and minute books; assist with drafting minutes
    • Assist with maintaining corporate calendar and tracking regulatory deadlines
    • Support the preparation and submission of the Company’s public regulatory filings
    • Manage state registrations and annual reports, including information gathering, reporting, and record-keeping
    • Assist with the preparation of board materials and managing board meetings
    • Assist with managing the corporate insurance portfolio, including purchases and renewals and claims information
    • Support responses to data requests, subpoenas, or other document requests in relation to litigation, government inquiries, or other areas
    • Assist in the monitoring and enforcement of Legal policies and procedures
    • Tackle special research projects and other duties as requested by members of the Grove Legal team


    • Bachelor’s degree preferred, paralegal certificate or equivalent experience
    • At least 3 years of relevant, progressively complex experience
    • Experience organizing and maintaining legal files, contracts or corporate records
    • Experience implementing new technology and processes
    • Experience working with a wide range of business contract templates and tools
    • Preference for candidates with the following: familiarity with legal technology, including contract systems, etc., familiarity with common contracts used for procuring products and services, prior experience with an in-house legal department, prior work at a technology-focused company preferred


    • Excellent written and oral communication skills
    • Solution-oriented problem solver who provides proactive and creative solutions and strategies in response to internal clients’ needs
    • Strong computer skills including legal technology, database software and proficiency with productivity software including word processing, spreadsheets, and presentations, electronic signature and cloud storage software
    • Computer research and investigation skills, including familiarity with online research tools and databases
    • Ability to interpret legal language and requirements to communicate in an understandable fashion with non-lawyers
    • You are careful and responsible; you pay meticulous attention to detail; have strong proofreading skills and you produce high quality work product
    • You are adaptable, and will flourish in a fluid, constantly iterative environment; ability to multitask, efficiently juggle competing priorities and work well under pressure
    • You have strong self-direction and the ability to take initiative; you figure out what needs to be done and you get it done with only limited guidance; you are comfortable trading a great deal of autonomy for a high demand, high expectation environment
    • You can quickly earn the trust and confidence of colleagues outside of the legal department
    • Demonstrated discretion with sensitive informationYou are creative, positive, upbeat, and intellectually-curious
    • Your boss at the last job you left told you that you are welcome back anytime
    • You work well collaboratively as part of a small Legal team


    • Core Benefits: Stock options, Medical, Dental, Vision, Pre-tax and Roth 401k options, Short term and Long Term Disability and Life Insurance, Employer contribution toward Health Savings Account (HSA)
    • Perks: Employee Assistance Program (EAP), Perkspot discount platform, Quarterly peer recognition awards, Class Pass discount, Free VIP Membership + 25% off every Grove order
    • Work/Life: Internet reimbursement, Flexible Paid Time Off, 16 weeks Paid Parental Leave + discounts on fertility services
Launched in 2016 as a Certified B Corp, Grove Collaborative creates innovative natural products and offers a curated selection of healthy home essentials like cleaning supplies and personal care products. With a flexible, monthly delivery model and a personal Grove Guide assigned to each customer, Grove’s platform makes it easy for people to switch to healthier, more sustainable routines. Every item Grove offers, both from their flagship Grove Collaborative brand and from exceptional third party brands, has been thoroughly vetted against strict standards for sustainability, efficacy and supply chain practices. On a mission to move Beyond Plastic, Grove is the first and only plastic neutral retailer in the world and is committed to becoming 100% plastic-free by 2025. For more information, please visit

Let’s do this

We're building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come join the community at Grove. It's a heck of a lot of fun, and we'd love to tell you more about it.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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