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Senior Legal Operations Manager

Posted Feb 04
Full Time
On Site
San Francisco, California
About Opendoor:  
Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one.  So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.
 
About the Role:
As a Senior Legal Operations Manager at Opendoor, you are excited about identifying, developing, implementing, and continuously improving new scalable processes and workflows across the entire Legal Team and for our business partners to allow Opendoor to grow and scale.  This position can be based in any of our U.S. offices or remotely.

As Senior Legal Operations Manager, you will:

  • Assist in development and implementation of a multi-year process improvement and technology roadmap for the Legal Team, partnering with internal stakeholders to ensure those priorities become reality
  • Work collaboratively with Legal Team members to identify areas of improvement for legal workflows and processes, and propose and implement solutions
  • Manage vendor relationships with our legal technology services providers, including e-billing, contract management ediscovery, document collection and hold management, legal entity support, and more
  • Stay abreast of latest legal technology developments and assess capabilities of solutions relevant to areas such as contract management, content management, IP management, policy management, business process management, e-signature, board management, e-discovery, compliance management, and subsidiary management
  • Develop, implement and iterate on appropriate metrics and benchmarking through data analytics to measure the Legal Team’s performance and efficiency
  • Help Legal leadership develop personnel management processes, such as attorney onboarding, training and staffing processes to realize organizational efficiencies
  • Assist other Legal team members with internal process guidelines and workflows as requested or as opportunities for improvement arise
  • Work closely with our commercial transactions team to continuously improve internal and external commercial contracting processes
  • Lead or support additional projects as needed, potentially including the ongoing ownership of longer term programs

Qualifications:

  • BA/BS degree from an accredited university
  • Minimum 6 years of relevant legal operations experience (can be a combination of corporate paralegal experience in a major law firm and an in-house legal department experience); experience with growth stage companies and complex project management helpful
  • Notary Public commission a plus 
  • Significant experience in technology change management, project management, business process management, and system implementation
  • Proficiency in the use and implementation of e-billing, vendor contract management software, knowledge management, and electronic signature tools; experience with Ironclad is a plus
  • Proactive, entrepreneurial approach to solving problems and developing creative processes
  • Ability to work effectively and collaboratively within a growing legal team and cross-functionally with members at all levels of the organization, including executives, board members and investors
  • A team player with low ego who can effectively work with and manage other legal professionals
More About Us:
Want to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.
 
We Offer the Following Benefits and Perks:
  • Full medical, dental, and vision with optional 85% coverage for dependents
  • Flexible vacation policy
  • Generous parental leave
  • Paid time off to volunteer
Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.
 
Opendoor Values Openness:
Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.
 
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