Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Join our dynamic team as a Brand Protection Investigator (BPI), playing a pivotal role in safeguarding Bath & Body Works’ intellectual property (IP) against infringements. Collaborate with cross-functional teams to address issues like counterfeit goods, impersonation, and trademark misuse. The BPI reports to the Department Director with no direct reports. The BPI’s primary focus will be online enforcement, but they will also have involvement with offline investigations and other anti-counterfeiting initiatives.

Responsibilities:

Conduct global investigations involving counterfeit goods, impersonation, trademark/copyright misuse, fraud, and confidential data leaks; actively participate in resolving online and offline infringements.
Continuously monitor online channels for new abuses of Bath & Body Works IP, both directly and through brand protection provider platforms; escalate identified issues for enforcement.
Collaborate with internal team members and management to identify new risks, recommend solutions, and ensure strategy aligns with business priorities.
Submit online complaints to combat infringements identified across e-commerce websites, marketplaces, and social media platforms.
Assist with domain portfolio management and pursue fraudulent websites and domain disputes.
Navigate image repositories, trademark databases, and company websites to confirm ownership of rights; distribute necessary information to support investigations and enforcement.
Perform detailed data entry and documentation of reports using case management system.
Partner with outside counsel, investigators, and law enforcement globally.
Detect infringing products, authenticate counterfeit goods, and provide support on administrative, criminal, and civil actions, including raid follow-up.
Assist with anti-counterfeiting training and outreach to customs and law enforcement.
Conduct internal training for associates and leadership on BP policies and active

Qualifications

5-10 years of experience in online brand protection enforcement

Knowledge of production and sourcing and/or supply chain operations is desirable

Availability to travel 15% domestically

Strong analytical and interpersonal communication skills.

Experience using Windows Operating Systems.

Excellent online skills and demonstrated expertise on social media, websites, and marketplaces.

Investigation experience in brand protection, loss prevention, or law enforcement.

Familiar with OSINT/ open-source intelligence tools and techniques.

Attention to detail, and a desire to complete work accurately and quickly.

Must be organized, self-motivated, and able to carry out duties with minimal supervision.

Excellent time/deadline management skills and adaptable to quickly changing tasks.

Ability to gather data, compile facts, and interpret results.

Familiarity with DNS, ISPs, Registrars, and IP addressing.

Experience with brand protection providers and knowledge of trademark and copyright laws.

Education:

Bachelor’s degree or equivalent experience

Core Competencies:

Lead with Curiosity & Humility

Build High Performing Teams for Today & Tomorrow

Influence & Inspire with Vision & Purpose

Observe, Engage & Connect

Strive to Achieve Operational Excellence

Deliver Business Results

Benefits:

We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to our eligible associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit bbwbenefits.com for details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.