VP, Chief Transformation Officer (Legal Operations)

LPL Financial
Posted Jan 25
Full Time
San Diego, California
This job is expired. See open roles here.

Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

Excited to learn more? If so, then this could be the role for you!

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

We are looking for a visionary and strategic leader to join our Legal & Government Relations business unit as the Chief Transformation Officer. You will be responsible for driving the transformation and innovation of our services, processes, and systems, as well as leading the change management and culture shift within the business unit and across the organization.

You will work closely with the Chief Legal Officer, senior legal leaders, and other key stakeholders to identify, prioritize, and implement transformation initiatives that align with LPL’s business goals and values. You will also oversee the design, development, and deployment of cutting-edge legal technology solutions, such as artificial intelligence, cloud computing, and data analytics, to enhance the efficiency, quality, and value of our services.

As the Chief Transformation Officer, you will also foster a culture of innovation, collaboration, and continuous improvement within the Legal & Government Relations business unit in partnership with cross-functional teams. You will champion the adoption of agile methodologies, design thinking, and user-centric approaches to solve complex l problems and deliver exceptional customer experiences. You will also coach, mentor, and empower the department to embrace change and leverage technology to optimize their performance and professional development.


  • Responsible for driving the transformation and innovation of our legal services, processes, and systems, as well as leading the change management shift within the department
  • Define and drive strategic and operational initiatives for the department with on-time and on-budget results
  • Report on key operational and substantive metrics for the department that will better inform resource allocation, decision-making, including matter and work product analyses
  • Identify and implement tools to streamline new or existing practices, as well as managing design, rollout, and training for new systems
  • Revamp and enforce processes and policies to effectively manage outside counsel usage and spend
  • Coordinate with Finance on budget matters and optimizing workflows within the business unit
  • Collaborate with cross-functional teams including sales, support, service, business development, regulatory, IT, and finance, as well as other business units
  • Identify and lead efficiency projects for the department (e.g. knowledge management tools)
  • Support the Chief Legal Officer on ad-hoc projects, as needed

What are we looking for?

We want strong collaborators who can deliver a world-class client experience . We are looking for people who thrive in a fast-paced environment , are client-focused , team oriented , and are able to execute in a way that encourages creativity and continuous improvement .


  • BA or BS required
  • 8+ years of operations experience in a large corporation or law firm, with a focus on technology, innovation, and transformation
  • A proven track record of leading and managing complex and cross-functional transformation projects, from ideation to execution, with measurable outcomes and impact.
  • Prior experience developing playbooks, policies, and using process improvement tools like six sigma
  • Demonstrated ability to independently move projects forward by gaining the support needed from others while working in a cross-functional role
  • Proven track record of collaborating with cross functional groups (e.g., finance, operations, business development, IT) to set objectives and produce meaningful results
  • Strong relationship management and influence skills

Core Competencies:

  • Strong experience in developing, implementing, and using legal department technology solutions
  • Excellent analytical, problem-solving, communication, and change management skills
  • Able to thrive in a fast-paced environment and successfully manage multiple deadlines
  • A deep understanding of the current and emerging legal technology trends, tools, and best practices, and the ability to evaluate, select, and implement the most suitable solutions for our legal needs and challenges
  • A strong change management and leadership skills, with the ability to influence, inspire, and motivate diverse teams and stakeholders at all levels of the organization
  • A high degree of creativity, curiosity, and problem-solving skills, with the ability to think outside the box and challenge the status quo
  • Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex and technical concepts in a clear and concise manner
  • A passion for learning, innovation, and continuous improvement, with the willingness to experiment, fail fast, and learn from feedback


  • Juris Doctor degree
  • Experience working with advocacy tools (e.g. VoterVoice)

Pay Range:


Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lp lfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (800) 877-7210.