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Director of Legal Operations

Consumer Legal Group
$110,000- $175,000/ year
Posted Mar 14
Full Time
New York, New York

Job Title: Director of Legal Operations FLSA Status: Non-Exempt Reports to: Head Attorney Hourly/Salary: Salary Department: Legal

Are you a strong manager who wants to drive operational efficiency? Do you thrive in a fast-paced environment and enjoy leading the roll out of newly formalized processes? If so, we have an exciting opportunity for you to join our team as our Director of Legal Operations. As the key support for our Legal department, you will play a vital role in ensuring staff have the tools, processes and automation to drive success. The Director of Legal Operations will play a vital role in guiding department culture by leading by example. Join us and be part of an energetic team dedicated to providing best-in-class legal services!

We are seeking a very organized and teamwork focused Director of Legal Operations to join our law firm. As the Director of Legal Operations, you will play a crucial role in ensuring that staff are fully trained on processes and tools that drive efficiency, that decisions staff development & processes are both people and data-driven. Join our dynamic and dedicated team of staff who provide exceptional legal services.


  • Support the Legal department operations through staff management, tracking key performance indicators (KPIs), driving team culture, and managing communication.
  • Manage both up and down to ensure that all parties are communicating, involved, up to speed and operating in sync.
  • Introduce tools, processes, and automation to the legal department to increase efficiency; such as Contract Management Systems, Knowledge Management, Matter Management/E-billing, and Dashboards.
  • Manage the staff day in and day out.
  • Drive operational efficiency through creation and formalization of processes.
  • Lead the roll out and oversight of the critical department policies and procedures.
  • Guide department culture through performance management, establishing and championing department priorities, and helping enforce our policies.
  • Use information collected from reporting tools to make data-driven decisions around hiring, support, business impact, and growth.
  • A strong understanding of the current legal landscape and motivation to stay on top of the changing landscape.

Minimum Requirements:

  • Education & Experience: B.A./B.S. degree preferred; Minimum of 5 years’ experience in operations of a legal or financial services company; Minimum of 3 years supervisory experience.
  • JD, bar admission to practice, and legal and/or regulatory practice experience is preferred.
  • Computer Skills: Intermediate proficiency with Microsoft Outlook, Word, PowerPoint, Excel, and related software applications.
  • Language Skills: Outstanding professional verbal and written communication skills; Thorough attention to detail and accuracy; Ability to work with limited oversight; Ability to learn, follow and adapt to changing processes and procedures; Collaborative and flexible work style
  • Workstation: Reliable high-speed internet connection.

Qualifications that Predict Success

  • Excellent verbal and written communication skills, with a proven track record of driving change, even in the face of adversity.
  • Strong problem-solving abilities, capable of resolving issues efficiently and effectively.
  • Strong organizational skills, attention to detail, and staff management experience.
  • Ability to work independently with minimal supervision while adhering to deadlines and maintaining a high level of productivity.
  • Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

Compensation: Salaried $110,000 - $175,000, with performance-based incentives. How to Apply: To apply for this position, please submit your resume to [email]. We appreciate all applications, but only those selected for an interview will be contacted. EEO Compliance: Consumer Legal Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.

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