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ABOUT US:  

ESQgo, PC is an intellectual property law firm founded by an Amazon sellers' lawyer and a former $1,000,000+ Amazon seller. We guide online business owners through Amazon account and ASIN reinstatements, listing hijacker removal, intellectual property complaints and appeals, and many other issues and concerns. As a modern law firm, our mission is to focus not only on your immediate legal matter but also on your future goals and potential as an e-commerce business.   We count on a highly talented and diverse team of professionals from different regions of the globe who come together virtually to advocate for our clients through innovative legal solutions. 

Mision:   

• Providing entrepreneurs with creative yet logical solutions to support the growth of their online business.  

Vision:   

• Empower entrepreneurs to achieve more by transcending legal representation.  

Our Values:   

• Integrity 
• Collaboration 
• Innovation 
• Client Centricity 
• Accountability 

REPORTS TO:  

• CEO 

LOCATION:  

• US-based - Fully distributed  

PURPOSE OF THE ROLE:  

To deliver an exemplary legal service framework for clients while being a liaison with internal and external parties involved in developing and managing matters from all lines of business and products. Entrusted to serve as strategic advisor to the legal teams, strategic partner for business growth, and catalyst for client-centric service experience while enhancing team legal capabilities, and department’s compliance and efficiency.  KEY RESPONSIBILITIES:   Client Service Delivery:  

• Oversee legal case management from client onboarding to offboarding through collaboration with the legal team  
• Perform strategic counseling and billing on active matters regarding legal processes 
• Engage in client-interaction touchpoints to humanize the client experience while developing legal case 
• Perform legal documents retrieve, review, enhancement and delivery for the legal team and clients 

Legal & Revenue Management: 

• Establish operating procedures to enhance service delivery and client satisfaction 
• Design innovative approaches in legal operations to elevate brand in the legal industry 
• Lead continuous improvement regarding lines of business and products to exceed client needs 
• Manage and execute organizational changes to improve operation efficiency and business growth 

Team & Department Support: 

• Build and foster a work climate aligned with our core values for all members  
• Coach and mentor legal team providing strategic support, guidance and collaboration 
• Participate in design and revamp of legal and operational policies and processes to boost team productivity 
• Manage and develop attorneys in alignment with business goals and objectives 
• Serve as general counsel for legal excellence for operation efficiency and business growth 

QUALIFICATIONS:  

Education:  

• Juris Doctorate (J.D.) degree required from an accredited law school 
• LLM in Intellectual Property required 

Experience:  

• 10 years of experience in Intellectual Property field required 
• 5 years of experience working as general counsel or managing attorney while leading teams and legal operations 

Competencies & Requirements: 

• Effective communication 
• Strategic vision 
• Client services 
• Operations management 
• Proficient with Microsoft Office Suite, and CRM 
• Member in good standing and actively involved with the ABA (American Bar Association) 
• Possess passed state BAR exam completion 

COMPENSATION:  

• Pay varies dependent on overall qualifications and geographical location ($100k to 120k yearly) 
• Yearly merit increase potential 
• Healthcare benefits 
• Quarterly performance bonus potential 
• Paid time off 
• Paid holidays 

SELECTION PROCESS:  

• Culture-&-competency-based interview 
• Technical assessments 
• Final interview with Hiring Manager 

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.     ESQgo is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.     If you have a disability and believe you need reasonable accommodation to search for a job opening or apply for a position, email careers@esqgo.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.