Join the World's Top Legal Talent Network

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

As a Contract Manager, your work will focus on these responsibilities:

• Ensure customer's smooth transition from customer delivery projects to lifecycle contracts (annual, service level, subscription based)
• Maintain customer relationships for successful lifecycle contract continuation.
• Act as first point of contact towards customers with service agreements.
• Coordinate between several stakeholder teams to ensure agreement's commitments gets delivered on time.
• Capture customer needs and offer suitable solutions through service agreements.

To be successful in this role, you should have:

• BSc. /MSc. in Business & Management or Engineering & Technology field
• Min. 3 years of working experience from relevant field
• Previous experience from Product management/Project management and working closely with digitalized Fleet Performance or Fleet Management systems in Maritime business seen as strong advantage
• Customer oriented mindset with effective relationship building skills
• Great communication skills, both verbal and written
• Ability to implement new operational models for agreement-based business
• Ability to maintain multiple agreements and customer relationships simultaneously
• Strong coordination skills

Last application date: 09/04/2024

Travel Requirements: This position requires a 15% travel commitment, encompassing both domestic and international, including onshore and offshore locations. The role demands adaptability to varying travel demands, with an expectation of extended periods away from the primary work location. Prospective candidates should be prepared to fulfill these travel obligations as an integral aspect of the position's responsibilities.

Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.

Successful applicants must be authorized to work in the USA without sponsorship.

Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.