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Lead Analyst, Contract Management (Multiple Openings)

Johnson & Johnson
$90,000- $144,900/ year
Posted Jun 26
Full Time
HybridWest Chester, Pennsylvania


Johnson & Johnson is currently seeking a Lead Analyst, Contract Management to join our Commercial Contract Management team in one of the following office locations: Raritan, NJ; Raynham, MA; West Chester, PA; Warsaw, IN; Cincinnati, OH; Irvine, CA.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Various Commercial Excellence teams work with customer facing teams to put together the most appropriate offering (products, pricing, solutions and T&Cs) for the customer while still supporting the objectives and strategies.

The Lead Analyst, Contract Management will be part of the Commercial Contract Management organization, reporting to the Senior Manager, Contract Management, responsible for driving flawless implementation of contracts and pricing strategies throughout the contract continuum from developing paper through contract load and maintenance and providing effective and efficient contract review and negotiation for commercial contracts. The Lead Analyst will be the expert on handling RFP/RFI submissions, contract authoring, contract implementation, and contract maintenance. These responsibilities include coordinating the contract implementation workflow, identifying potential gaps, recommending solutions, and sharing best practices. The Lead Analyst is also responsible for review and redlines of contract terms and conditions in close coordination with Legal, Deal Desk, Finance, and the Field Sales Organization. This role works in close collaboration with the Field Sales Organization, Account Management, Contract Strategy, Deal Desk, Finance, Marketing and other partners such as Legal, Health Care Compliance, Government Compliance, Privacy, Supply Chain, IT, etc. to ensure the most effective offering is made to the customer and that this offer can then be efficiently administered through the contracting system. Thus, the contract management space effectively must bring together people, process, system and policy to ensure the written word in the contract can be managed and administered throughout our contracting and order management systems. Responsibilities include, at the direction of the Senior Manager, Contract Management, coordination of terms and conditions options and changes, identifying potential gaps, ensuring contracts are aligned to strategy, customer negotiations, sharing preferred practices, and recommending solutions to improve customer experience.

Key Responsibilities:

  • Partner with MT Strategic Customer Group Account Management and Deal Desk team members to proactively support and influence contracting needs for our top customer segment.
  • At the direction of management, direct and manage commercial contract terms and conditions negotiation.
  • Support and help prioritize and manage workload qeue.
  • Draft, review, and negotiate terms and conditions in commercial contract documents, and participate in customer calls as necessary.
  • Work with the Senior Manager, Contact Management to facilitate internal contract approval and stakeholder negotiation to resolve complex issues and assist in disputes (e.g., escalating complex legal and factual issues to the appropriate internal parties, e.g., Commercial Operations, Supply Chain, Human Resources, Corporate Risk Management, Health Care Compliance, Privacy, Commercial Programs Legal Group (CPLG)).
  • Develop and maintain positive business partnering relationships with Legal, Offer Development, Health Care Compliance and Field Sales Organization.
  • Proactively support the design and implementation of systems, processes, and controls to track and manage the contracting process to enhance efficiency and compliance.
  • When assigned, facilitate effective communication and collaboration with internal partners, consistent with company mission and values, to ensure that actions taken reflect terms of contracts and agreements. Provide regular mentorship and training to Contract Management team members and to business partners to ensure they understand contractual requirements as well as the general legal and compliance environment.
  • Ensuring conformity to business needs, accurate risk allocation, and compliance with Johnson & Johnson policies and procedures.
  • Partner with Deal Desk and Field to resolve any discrepancy or gaps in pricing approvals.
  • Implementation of price changes resulting from contract maintenance activity to include scheduled price increases stipulated in the contract and compliance price adjustments for noncompliant accounts.
  • Generate contract price files, integrated delivery network (IDN) roster maintenance on contracts, creation of member-add letters, and draft amendments.
  • Develop and maintain contract templates in contracting systems in support of approved MT contract pricing strategies.
  • Write and/or maintain assigned standard operating procedures and work instructions and help monitor adherence for related processes.
  • Provide timely response to internal and external audit requests.
  • Help update and maintain Contract Management SharePoint drives.
  • Other projects or assignments as directed by Management.




  • A minimum of a BS/BA is required. A degree in Business, Finance, or Sales & Marketing is preferred. MBA preferred.

Experience and Skills:


  • A minimum of 5 years of experience in Contracting & Pricing or related business experience within J&J, medical devices, pharmaceuticals, or legal field.
  • Location: Raritan, NJ; Raynham, MA; West Chester, PA; Warsaw, IN; Cincinnati, OH; Irvine, CA.
  • Strong organizational and time management skills and ability to self-manage in a sophisticated, deadline driven environment is required.
  • Capable of drafting complex contract terms and conditions, attention to detail, reviewing contracts for conformity to policies, identifying and assessing risks, with the drive to understand JJMD products and offering, strategies, and business objectives is required.
  • Strong leadership skills, with the ability to lead, influence all levels of the organization, a willingness to take prudent risks, and indirectly manage cross functional teams is required.
  • Excellent communication skills, including giving presentations to executive leadership, building and maintaining relationships at all levels in the organization is required.
  • Strong level of ownership and drive for meeting/exceeding expectations is required.
  • Ability to work independently and complete all business projects according to agreed upon timelines is required.
  • Ability to drive adherence to protocols and business rules is required.
  • Ability to work well in a cross-functional environment and build support across a complex set of collaborators, including the ability to influence and align complex groups of collaborators towards overall business objectives is required.
  • Ability to form strong, trust-based relationships with CPLG, Account Management, Franchises, Offer Development, and Contract Strategy is required.
  • Proficiency in MS Word, including track changes and document compare, is required.


  • Experience with and a demonstrated ability to work within a matrix commercial organization, including field sales teams, contracting, and financial profitability is preferred.
  • Deep experience with the JJMT Contracting systems and support tools is preferred.


  • May require up to 10% domestic or international travel.

The anticipated base pay range for this position is $90,000 to $144,900. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on Company benefits, please go to:

This job posting is anticipated to close on July 11, 2024. The Company may however extend this time-period, in which case the posting will remain available on to accept additional applications.

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.