Product Manager, Trust & Safety Tools

Snap Inc.Mountain view, CaliforniaFull TimeRemote


Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

The Product team uses creativity, insights, and operational excellence to steer our product vision across Snap Inc. This team of designers, scientists, and product managers work in a highly collaborative environment to build the products and experiences that bring our community together in new and special ways.

We’re looking for a Product Manager to drive critical Platform Integrity Tools that help our teams keep Snapchat safe for our community. As a PM on the Platform Integrity Product team, you will be at the center of Trust & Safety and Integrity work; prevention, detection, enforcement, measurement. Working cross-functionally across the company, you will be tasked with optimizing team productivity by iterating on existing tools and processes and developing new ones. Your work will result in streamlined workflows, improved processes, and ultimately, a better experience for Snapchatters everywhere. This is an influential and strategic role within the Platform Integrity organization.

What You’ll Do
  • Develop goals, strategy and roadmaps for the Platform Integrity area
  • Set metrics that inform the success and impact of safety efforts
  • Lead cross-functional teams to build tools that help our teams become more efficient and effective
  • Work closely with Platform Integrity engineering team to drive day-to-day execution against OKRs
  • Communicate and collaborate with cross-functional partners across Product, Customer Operations, Legal, Engineering, and Data Science.
  • Closely monitor and measure results of all features and infrastructure improvements
  • Develop and present go-forward recommendations with key stakeholders
Knowledge, Skills & Abilities
  • Ability to deliver exceptional results in an intense but collaborative and kind environment
  • Ability to work cross collaborate with engineers, policy, data scientists, and other cross-functional teams
  • Excellent critical thinking skills and a proven ability to solve challenging problems
  • Ability to make timely decisions without clear direction or all the information at all times
  • Ability to deliver exceptional results in an intense but collaborative and kind environment
  • A team player who can collaborate with engineers, policy, data scientists, and other cross-functional teams
Minimum Qualifications
  • Bachelor’s degree or equivalent experience
  • 2+ years of product management, data science or program management experience at a technology company
Preferred Qualifications
  • A passion for safety and Snapchat
  • Trust & Safety or related meaningful experience
  • Experience building large scale review tools and infrastructure
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com .

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

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