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The Lead E-Billing Specialist is responsible for overseeing the daily operations and objectives of the E-Billing processes for the Firm. This individual will monitor and analyze the submission and follow-up of the E-Billing team to ensure billing documentation is compliant with Firm and client standards. The Lead E-Billing Specialist reports directly to the E-Billing Manager and works closely with Attorneys and the Billing and E-Billing teams to ensure timely responses to any changes needed and ensure compliance with firm and insurance carrier guidelines and requirements. This position requires leadership and the need to maintain a positive attitude in the face of complex challenges and always demonstrate professionalism.

Essential Job Functions:

• Plan, direct, supervise, manage and evaluate workflow of the E-Billing team.
• Ability to identify areas of improvement and solutions needed.
• Ensures we are compliant with insurance carrier guidelines as well as Firm policies and procedures.
• Ensures E-billing team are submitting client invoices in various e-billing systems in an accurate and timely manner.
• Coordinates with E-billing team, Attorneys, Billing Analysts, Clients and Legal Administrative Staff for resolution and maintenance tasks associated with client e-billing requirements.
• Utilizes billing software and e-billing portals to perform e-bill submission and compliance duties.
• Is familiar with and applies Firm billing policies and follows established procedures.
• Escalates appropriate issues to E-Billing Manager and Firm Leadership as necessary.
• Helps onboard new members of the E-Billing team, setting them up in e-billing portals and making sure new team members can navigate portals comfortably.
• Aids and assists E-Billing Manager in identifying potential candidates and participates in interviews to help determine the best possible candidate for hire.
• Assists with special projects and additional duties as assigned
• Assists with special projects and additional duties as assigned

Education, Experience, and Skills:

• High School Diploma required. Bachelors’ Degree preferred (Accounting, Business, Legal Studies).
• 2-3 Years E-Billing experience required.
• Accounting and Billing software experience is preferred .
• Must be proficient with MS Office and HTML (web-based) programs.
• Ability to multi-task, prioritize and work under tight deadlines.
• Top-notch organizational skills for optimal workflow and efficiency.
• Understands basic leadership and management principles and abides by company policy.
• Excellent time management skills.
• Demonstrates a strong attention to detail, catches errors and corrects them quickly.
• Ability to perform at high levels in a fast-paced, dynamic work environment.
• Adaptable to changing priorities and work demands.
• Pro-active, follows through with minimum direction, and displays initiative.
• Exhibits a positive attitude and has confidence.

What we offer you

• Competitive compensation
• Comprehensive benefits package, including medical, dental, and vision
• HSA and FSA plans available for employees and dependents
• Work-life balance
• Generous PTO policy
• 401K plan including a 3% Employer Safe Harbor contribution
• Firm paid life insurance and long-term disability
• Employee Assistance Program
• Year-end bonuses and referral fee programs

EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunity to all applicants and employees by maintaining a workplace free of discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or other protected group status as provided by law. FMG complies with all applicable federal, state, and local laws. Employment dependent on successful completion of a background check and drug screen.