At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo is seeking a Senior Employment Affairs Specialist to join our growing legal team. This role will be based out of Boston. Your primary responsibilities will be administering and participating in Klaviyo’s internal investigations function, as well as providing crucial employment law and litigation support. In this role, you will work closely with employment counsel to manage the entire investigations process – sitting in on investigative interviews, writing reports, and case tracking. You will also work cross-functionally with various Klaviyo business teams to manage back-end operations, such as periodic case reports, budgeting, and compliance. This role calls for a strong business partner; someone who takes initiative and is an independent thinker with strong communication and organizational skills and who has the ability to manage multiple projects and investigations at the same time and an eagerness to learn and develop. You will report to the Director, Global Employment and Business Affairs Counsel.
How You'll Make a Difference
- Run administration for all global internal investigations (US and international), including report writing, case tracking, and periodic reporting
- “Second chair” investigations by attending interviews, drafting reports, reviewing relevant materials – all while building the skills to conduct internal investigations
- Provide litigation support on all employment law related litigation and administrative matters
- Track employment law updates and collaborate on employee facing policies (such as the handbook), as well as internal SOPs
- Collaborate with other Klaviyo business teams to track budget guidelines and spend, as well as submit invoices and make payments
- Continually identify opportunities to improve processes, determine best practices, and increase efficiency for conducting and tracking investigations, as well as for employment law related matters
- Handle other special projects as assigned and build relationships across the organization
Who You Are
- Bachelor’s degree from accredited college or university
- 1-3 years of experience in a similar or relevant role (legal operations, paralegal, business operation, project management, investigations, etc.)
- Excellent organizational skills and attention to detail
- Operate with a sense of urgency / action-oriented / self-starter – you always think ahead about next steps
- Team-oriented with a sense of humor
- High level of integrity, professionalism, intellectual curiosity and willingness to grow
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
