How Medallia Managed Legal Overflow and Accelerated Deals with Legal.io

10-40 hours/week

Flexible talent, scaling with need

Vendor Agreements, NDAs, etc.

Expert commercial counsel support

Hanna Steinbach

Hanna Steinbach

Former EVP, Chief Legal Officer & Company Secretary at Medallia

“The individuals Legal.io presents are experienced and able to hit the ground running immediately. We've been able to ramp capacity up and down as needed, and have achieved substantial time and cost savings.”

The Challenge

Medallia faced significant legal work overflow, resulting in a backlog that strained internal resources. Budget limitations prevented the addition of permanent headcount, leaving the team searching for a cost-effective solution to manage the workload efficiently.

The Solution

Medallia partnered with Legal.io to bring on a commercial counsel who could seamlessly integrate into their team. Legal.io's flexible staffing model ensured the hire met Medallia's immediate needs without exceeding budget constraints.

The Result

Legal.io successfully placed a professional who fit Medallia's requirements under budget. The candidate's extensive experience in high-volume, fast-paced environments allowed Medallia to accelerate deal closures and reduce the backlog, driving meaningful revenue for the company.

About Medallia

Medallia is a global leader in customer experience management, enabling businesses to improve engagement and growth through customer feedback insights.

  • Industry: Technology
  • Company Size: Enterprise
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