20 hours / week
Flexible talent, scaling with need
SaaS Agreements, NDAs, etc
Sophisticated commercial counsel support
Jo Vong
Legal Operations Lead at Plaid
“Legal.io quickly found talent that matched our needs. Both professionals integrated seamlessly and delivered results, providing valuable support when we needed it.”
As a rapidly growing fintech company, Plaid experienced periods of heightened legal demand and needed part-time support for two core areas: commercial contracting and legal operations.
Specifically, the legal team was looking for a staffing solution that was flexible, cost-effective, and could provide top-tier, vetted professionals in these two areas:
Commercial Counsel: Ongoing overflow support for drafting, redlining, and reviewing sell-side and procurement contracts. Targeting 20 hours per week.
Legal Operations: Additionally, Plaid was in the process of implementing a Contract Lifecycle Management (CLM) system, which required an experienced professional to build out contract workflows.
"Our team is always balancing organizational priorities. In this instance, our team needed to find a solution for overflow commercial contracting support and long-term projects like our CLM implementation. We didn't have headcount for FTE hires, and law firms can be prohibitively expensive," explains Jo Vong, Legal Operations Lead at Plaid.
Plaid partnered with Legal.io to address their hiring needs for interim commercial counsel and legal operations talent. The solution was tailored to Plaid's work volume and budget, with each contractor averaging 20 hours per week. This allowed Plaid to avoid committing to a full-time hire or law firm rates.
"Legal.io quickly found talent that matched our needs. Both professionals integrated seamlessly and delivered results, providing valuable support when we needed it", says Jo.
The contractors brought relevant experience:
Commercial Counsel: 10 years at companies like Amazon and Coinbase, managing procurement and revenue contracts. Worked 20 hours weekly.
Legal Operations Manager: 9 years at companies like AWS, Nintendo, and Databricks, implementing legal technology tools like CLMs and eBilling solutions.
Legal.io's flexible staffing solution allowed Plaid's legal team to deliver cost-effective value for the commercial and legal operations teams while adapting to changing business needs.
"The flexible model is a game-changer," says Jo. "It's allowed us to scale our legal support up or down based on the business needs and ongoing projects, which helps our team stay responsive to organizational goals."
Plaid is a leading fintech company providing the infrastructure that powers top financial apps, enabling consumers to connect and manage their financial accounts seamlessly.
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